Refund & Cancellation Policy

Thank you for shopping at YourBestCourses.shop (“we,” “our,” “us”). We want you to be satisfied with your learning experience. This Refund & Cancellation Policy explains when refunds may be issued and how cancellations work for our digital products and online courses.

1. Digital Product Nature

All our products — including online courses, training programs, and educational materials — are digital and instantly accessible after purchase.
Because of this, we generally do not offer refunds once a course has been accessed or downloaded.

2. Refund Eligibility

We may issue a refund only under the following conditions:

  • You purchased the same course multiple times accidentally;
  • You are unable to access the course due to a technical error on our end that we cannot resolve within a reasonable time;
  • There was a billing mistake or duplicate charge.

Refunds are not provided if:

  • You changed your mind after purchase;
  • You did not use or complete the course;
  • You expected different results or outcomes (courses are educational, not financial guarantees).

3. How to Request a Refund

To request a refund, please contact our support team within 7 days of purchase at:
📧 info@YourBestCourses.shop

Please include:

  • Your full name
  • Order number
  • Email used for purchase
  • Reason for the refund request

Our team will review your request and respond within 3–5 business days.

4. Processing Refunds

If approved, your refund will be issued to your original payment method within 7–10 business days, depending on your payment provider.

5. Cancellations (for Subscriptions or Memberships)

If we offer subscription-based or membership access:

  • You can cancel your subscription at any time through your account settings or by contacting us.
  • Cancellations take effect at the end of your current billing cycle.
  • No partial refunds are given for unused time within a billing period.

6. Course Access and Ownership

Upon purchase, you are granted a personal, non-transferable license to access the course materials.
You may not share, resell, or redistribute access to any course content.

7. Contact Us

If you have questions about our refund or cancellation process, please contact us at:
📧 info@YourBestCourses.shop